While the carpet cleaning was very good, with good results, it was a bit pricey. I felt uncomfortable accepting the "footage based" quote from the technician. I would have preferred a "room by room" quote -- you know -- three rooms plus hallway for $___.

I received two follow-up telephone calls from the company asking if I was satisifed with the results. Great! Shows interest in the customer; however, I've also received SEVERAL e-mail requests to post something here. "Our last kind-reminder" e-mail was received today. Does that mean I'll start getting unkind reminders? What if I just don't want to respond? Why so much pressure to become part of this posting forum?

Hello Girly Girl,

I see that your last appointment was on 7/5/2004 and today's date is 7/20/2004. Thank you very much for taking time out of your day to post your feedback/report.

We have removed your email address from your profile so that you don't get bothered with appeals for feedback. Please forgive the intrusion.

1-800-DRYCARPET™

Girly Girl is customer no.:5198