Amazing results, and friendly professional service. The carpets in my home were absolutely dirty. Three kids who wander in and out barefeet, spilled juice, two kitties, one baby toilet-training - I was feeling embarassed when friends came over because I wanted to offer a clean, hygienic space for their babies to play. I felt hopeless about getting the white and tan room carpets clean. Robert and Walter came out and less than two hours later, my carpets look like new. Stains that were there when we moved in (after the landlord had it steam-cleaned) are now gone. My area rug, which had wrinkles from furniture legs in it, now shows all its brilliant colors and lies flat. They moved all the furniture, a ton of toys in the playroom, and put everything back exactly where it belonged. I never believed that this old carpet would look as good as it does, but it's amazing. I can't wait to invite my mom's group over now. I even had a fun time talking with them while they worked - learning about the process and reminiscing about New York City. If you're reading this because you're not sure about trying the dry carpet process, take a chance - you'll love it! See you both in six months, and hopefully, I'll have earned the free service because I'll be making lots of referrals!