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#2528 - 01/13/05 09:35 PM Carpets look great as usual
SueR Offline
DRYMember

Registered: 07/21/04
Posts: 2
Loc: orange county
I've used your company since I first got my carpet. You always do a fantastic job. I love the fact that I get the same person every time~he is courteous and does a wonderful job (do you purposely send the same person or is it pure coincidence?) Thanks for taking such good care of my carpet!

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#2529 - 01/14/05 07:20 AM Re: Carpets look great as usual
1-800-DRYCARPET® Online
DRYCZAR

Registered: 07/27/00
Posts: 1000
Loc: Santa Monica, California
Hello SueR,

Our telephone agents can see which technician served you last. Online (scheduling) on the other hand is pick of the draw. There are 3 technicians that serve your area.

I see that your last appointment was on 12/11/2004. Today's date is 1/14/2005.

Thank you for taking time out of your evening to post your feedback/report again .

1-800-DRYCARPET

SueR is customer no.:163
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