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#2496 - 12/01/07 01:04 PM Myy carpet was Beautiful!!!
lindylu54 Offline

Registered: 12/01/07
Posts: 1
Loc: mentone,california
My carpet was cleaned on October 27th and I was really impressed by how beautiful and new it looked. But alas a little more than a month later and stains have re-appeared. Has this happened to anyone else? Should I call them, or just buy the stain removal product system? shocked

#2497 - 12/01/07 08:06 PM Re: Myy carpet was Beautiful!!!
1-800 DRYCARPET® San Jose Offline

Registered: 05/01/07
Posts: 149
Loc: San Jose, CA
Have you had your carpets steam "wet" cleaned before?? I'll say you have detergent residue in your carpet left behind from a wet cleaner that attracts soil in your stained area. Your stain resistant meaterial in your carpet is probably stripped away from steam cleaning, so you have no carpet protection. I would definitely recommend getting "3M scothgard" protection. DON'T USE A STEAM "wet" CLEANER IF YOU DON'T WANT SPOTS TO RE-OCCUR!!!!
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Robert Segura, Multi-Area Franchise Owner
1-800 DRYCARPET® Carpet Cleaning San Jose
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