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#2480 - 09/16/08 08:16 AM Great job, one minor problem
Lyons00 Offline
DRYMember

Registered: 09/13/08
Posts: 4
Loc: San Leandro
Hi,

They did a great job, the carpets look great. One problem was that they marked up areas in my baseboards, in about a dozen areas, that I had to touch up. I will be calling again, but I'll make sure they stay far enough away from the baseboards.

Thanks, Jerry

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#2481 - 09/16/08 12:18 PM Re: Great job, one minor problem
1-800-DRYCARPET® Online
DRYCZAR

Registered: 07/27/00
Posts: 1000
Loc: Santa Monica, California
Hello Jerry, We have a way of cleaning baseboards and would like to come back out to your property asap. Our call center has sent an email to you as well.
_________________________

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#2482 - 09/16/08 12:29 PM Re: Great job, one minor problem
Lyons00 Offline
DRYMember

Registered: 09/13/08
Posts: 4
Loc: San Leandro
Hi,

I just sent you a e-mail, you should be receiving it shortly.

Thanks, Jerry

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#2483 - 09/16/08 12:39 PM Re: Great job, one minor problem
1-800-DRYCARPET® Online
DRYCZAR

Registered: 07/27/00
Posts: 1000
Loc: Santa Monica, California
Hi Jerry, Just got it and we replied. Thank you sir!
_________________________

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#2484 - 09/16/08 01:37 PM Re: Great job, one minor problem
Lyons00 Offline
DRYMember

Registered: 09/13/08
Posts: 4
Loc: San Leandro
Hi,

I wanted to thank you for the quick response. Your follow up was great and all is ok.

Thanks, Jerry

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#2485 - 09/16/08 02:01 PM Re: Great job, one minor problem
1-800 DRYCARPET® San Jose Offline
DRYCZAR

Registered: 05/01/07
Posts: 149
Loc: San Jose, CA
Hi Jerry

Thank you for allowing us to service you with our Dry Organic process. Thanks for taking time out to post a customer report regarding our services. We really value what are customers are saying about 1800Drycarpet.

Looking foward to servicing you again in the future. We love referrals!!!
_________________________
Take Care and Stay DRY,

Robert Segura, Multi-Area Franchise Owner
1-800 DRYCARPET® Carpet Cleaning San Jose
Toll Free: (800) 379-2277
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