I work at a US military base in Japan, so when someone orders products online you must send them via US mail to the APO AE/AP address; UPS won't work. If you go to an ordering system in which the state in the address is entered from a pulldown menu, be sure to include AP and AE as choices.
I am very much impressed with the service and followup after I ordered products online. This personal touch is up there with the best I have ever experienced.
Swedry worked great on my oriental rugs which are a mixture of wool only and wool-silk blend. I got the dramatic results I hoped! Do you have use directions online?