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#2247 - 09/10/06 08:54 AM Recent Cleaning
Laura Offline

Registered: 09/10/06
Posts: 1
Loc: mt baldy, ca
I recently used 1-800-Dry-Carpet for the first time, I was pleased with their service, promptness, cost and the overall worksmanship and pleasantness of the technicians, however I have a question regarding stains. When they left there were a few stains on my off white carpet that did not come out completely. The tech explained that because I had berber that was a possibility, however some of the stains came back withing 1 hour after they left. Is this typical? I also paid extra for an "anit pet" substance so my puppy would not go to the bathroom on the same carpet in the same room. This did not work. Within 30 minutes after the tech left she had pooped in the center of my bedroom. This is not a place where she had done that before. She did the same thing again a couple of hours later. What was the product and what is is supposed to do?

#2248 - 09/10/06 08:02 PM Re: Recent Cleaning
1-800-DRYCARPET® Online

Registered: 07/27/00
Posts: 1000
Loc: Santa Monica, California
Thank you for your feedback and for choosing 1-800 DRYCARPET® Carpet Cleaning.
Service date: 9/9/2006. Today's date: 9/10/2006. We've Got The Best Customers !!!

Stay DRY,

1-800 DRYCARPET® Carpet Cleaning
Laura is customer no.:9771.

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