I want to thank Walter and the system for a wonderful job. The results were way beyond my expectation. My carpets are twelve years old and have never been cleaned. I was very dubious about anyone being able to get them clean, especially a company who uses no chemicals. But, I liked the idea of no chemicals or soap because I know both those leave a residue and that carpets dirty much faster after the first cleaning because of this residue. But, I am so impressed with your system!! I could not be happier or more pleased with the results. Thank you so much for making my life better and for eliminating my frustration over the dirty carpets and how to get them clean again. I would highly recommend your company to anyone. Sincerely, Lucille, San Jose, California :-)