I'm a mom with three young boys and light colored carpet. We've had the carpet steam cleaned before with good result, but the days of dampness that followed was not a good combination with little boys!
Our service rep. was timely, and courteous and the carpets look terrific. He gave those tougher areas extra TLC. I was a bit skeptical, but willing to try this new process, if only to not have soaked carpet.
I'm very pleased with the results and will definitely be using 1-800-drycarpet again.