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#1470 - 02/10/05 07:20 AM Follow Follow Follow
Mr Arcadia Offline

Registered: 02/10/05
Posts: 1
Loc: Arcadia
My carpet stayed clean looking for only about 2 months. I emailed Dry Carpet 3 or 4 times and called twice regarding follow up service only to get an offer to send another spot claening kit (I had already gone through a complete container and was not successful). No offer was ever made to come out and inspect and help me with my carpet and I was basically stonewalled. Unfortunately I cannot recommend this service as it is not much better than less expensive methods and the follow up on site service is non existent. confused

#1471 - 02/10/05 05:30 PM Re: Follow Follow Follow
1-800-DRYCARPET® Online

Registered: 07/27/00
Posts: 1000
Loc: Santa Monica, California
Hello Mr Arcadia,

Thank you for using 1-800-DRYCARPET on 8/6/2004. Today's date is 2/09/2005.

Woops, it sounds like we dropped the ball. Our DRY ORGANIC (absorbent) product may not have removed the soap residue left behind by a wet system? More

Someone will give you a call momentarily regarding making things right.

Thank you for posting your feedback, and ..Stay DRY!

1-800-DRYCARPET™ Team
Mr Arcadia is customer no.:5461


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