Hi rachelsarnoff,
Don't wait too long between services since you have Berber carpet ..a very unforgiving carpet that should be cleaned every 4-6 months.

Thank you for allowing me to telephone you on a Saturday. We have agreed to speak next week in order to set up a time in which we can re-clean your stairs in addition to removing a spot that was missed.
Thank you for using 1-800-DRYCARPET™ Carpet Cleaning Service.
Your last DRYCARPET™ appointment was on
4/8/2005. Today's date is
4/9/2005.
Thank you for posting your feedback, and ..
Stay DRY!1-800-DRYCARPET™ Team
rachelsarnoff is customer no.:
6672
Services Dry carpet cleaning kit